Play Your Part in Folkestone Town Centre’s Vibrant Future

Residents, visitors and businesses are invited to share their long-term vision for Folkestone town centre in a public survey being launched today (October 23).

Folkestone & Hythe District Council (F&HDC) has commissioned a research company to conduct 10-minute questionnaires, allowing people to share their views and experiences of the current offering and help shape its future prospects.

Topics include the present range of shops and businesses, the attractiveness of the area, and the sense of community – as well as suggestions of how the ongoing regeneration of the area can be further enhanced.

The information will be used to inform the development of a masterplan for the town centre. Where appropriate, it will also be incorporated into future council policies which impact the area.

Those conducting the survey will be located throughout the town centre for 24 days to ensure everyone has the opportunity to participate:

• Wednesday 23 October – Monday 28 October
• Thursday 7 November – Sunday 24 November

F&HDC Leader Cllr David Monk said: “Folkestone has witnessed a great deal of regeneration in recent times, and this is something which is rightly celebrated. 

“But we acknowledge – as is the case elsewhere across the country – it is a difficult time for retailers. The current situation only strengthens our resolve to ensure a long-term, sustainable future for our town centre.

“This questionnaire is not just about development – this is about building a cohesive town centre for everyone.

“We want to improve the appeal of the area to residents and visitors, and support economic growth in the district at the same time. We invite the public to voice their opinion through this survey.”

Meanwhile, 100 businesses – including local traders, and those considering investing in the area or relocating – will also be surveyed to assess what could help encourage further regeneration.

The changing face of retail presents a fantastic opportunity to revitalise the town centre. This could involve encouraging new social and leisure aspects into the area.

As a result, the community would be able to enjoy what the town centre has to offer even more throughout the day and into the evenings.

Cllr David Wimble, F&HDC Cabinet Member for the District Economy, added: “We’re keen to know what works and the things people already enjoy – as well as the aspects that can be improved.

“This survey isn’t just about one aspect of the town centre. It will help reveal people’s current perceptions of the area, and also identify commercially viable ideas to ensure the town centre remains fit for purpose.”

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