Water shortage crisis sees KCC issuing advice

social isolation

KCC has issued six key messages to residents concerning the current water shortage crisis in various parts of the county:

1 – If you have a regular water supply and are apparently unaffected by the shortages, please use it sparingly.

2 – If you consider yourself to be vulnerable and need water urgently please make yourself known to your water company.

3 – Check for leaks. There are potentially hundreds of leaks in homes that MUST be identified so they can be fixed by the water companies.

4 – Look after your neighbours and the elderly. Check their welfare and go and get water for them if they need it.

5 – Direct residents to places where water is available for collection and assist them in getting there if necessary.

6 – When you visit a collection point for water please behave responsibly and take only the permitted allowance per household.


KCC is not directly responsible for identifying the leaks or distributing emergency water supplies. Please contact your own water company for further information.

Additionally, all residents are warned to be aware of potential scams from rogue traders offering to make repairs to your home which they say are necessary because of the recent bad weather.

Accepting work from a doorstep criminal can result in you paying much more than you intended. and you may receive poor, unnecessary and sometimes dangerous work.

If you require work done to your home get at least three quotes and never give cash to a doorstep caller.  For a list of Kent County Council approved traders visit Checkatrade or phone 0333 0146 190.


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