Maidstone Borough Council introduces RingGo app for parking

RingGo App

 The app replaces Phone and Pay.

Payments for parking in Maidstone Borough Council car parks have been made easier following the introduction of RingGo phone parking payments across each of the Council’s pay and display car parks. This has been in play from Saturday 9th September.

Our supplier RingGo has wide coverage across Kent and so many customers will already be familiar with using the app or phone payment line.

The service is quick and easy to use following registration, and so customers need not worry about having change available to pay for parking. Drivers wishing to pay by cash will still be able to do so at the pay and display machines.

The cashless payment service allows our customers to pay for their parking either via their app or by calling 01622 260190 with the added benefit that drivers will not be charged a convenience charge for the service. Drivers are also able to receive text reminders or extend their parking time for a minimal charge.

This change comes after we had received multiple complaints about the unreliability of the Phone and Pay app, as well as no convenience charge being added on top of the normal car park tariff.

This development is in addition to a contactless payment system on trial at our Sandling Road car park. The contactless payment system allows drivers the freedom to park and spend time in town without having to worry about what time they need to get back to their vehicle. These systems provide a flexible pre and post parking payment service from the pay unit.

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