COVID-19 Lockdown: An update from Medway Sport

An update from us…

In line with government guidelines for the new national lockdown, Medway Council’s sports centres are now closed.

Unless further measures are announced, we will re-open Medway Park, Strood and Hoo Sports Centres when lockdown ends in line with the latest government guidelines, continuing to adhere to the stringent safety measures we have in place to keep customers and staff safe.

Splashes in Rainham will remain closed while it undergoes a £5 million refurbishment programme.

Check the updates regarding Medway Sports Centres during lockdown

Our commitment to you

During lockdown, our staff will continue to support Medway Council’s coronavirus response and support local residents wherever needed.

We will schedule another deep clean of our facilities and deliver further staff training to maintain the current high standards within our centres.

Although we’re really sad to be saying a second farewell to you all this year, keep an eye posted on our social media accounts @medwaysport as we’ll be offering an online workout ideas and some exclusive virtual class content for our members to help you stay fit and healthy during lockdown – you can still #WorkoutWithUs.

Take care and stay safe.

#MedwayTogether

What this means…

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Gym memberships

All memberships will be frozen automatically during the lockdown period. Existing credit will be carried forward to the next scheduled monthly direct debit date after we re-open.

All annual memberships and admission passes will automatically have the end dates extended by the length of the closure period.

No refunds will be made for memberships. If members decide to cancel their direct debit, they can re-start at the current prices when we re-open. All membership details and prices can be found here

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Swimming lessons

The current swimming lesson programme has run for seven of the planned 13-week term.

Unless the guidance changes and closure measures are extended, we plan to resume lessons on Thursday, 3 December until Sunday, 20 December. The outstanding weeks of the term will then be completed through January.

The next term of swimming lessons would then begin in February 2021, with existing customers getting priority for re-enrolment.

We will credit any pre-paid sessions until next term.

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Block bookings

Clubs, partner organisations and regular block bookings will all be cancelled. Any pre-paid sessions will be credited to customer accounts.

In line with government advice, professional athletes can request access to our training facilities during lockdown. Please email [email protected]

 

 

 

 

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Play your part now: Follow the rules to keep Medway safe

Following the latest government guidance, a national lockdown for England starts today (Thursday, 5 November) until Wednesday, 2 December to help reduce the spread of coronavirus (COVID-19). Check the government website for full details on the restrictions. 

We all now need to play our part to keep each other safe, including our friends and family. By doing so, we can reduce the risk of more cases and save lives.

Protect Medway. We will get through this together by following the national rules during this lockdown.

Check our update page for the key info you need to know on COVID-19

 

 

 

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