Citizens Advice Sevenoaks Telephone Adviceline

Citizens Advice Sevenoaks

Citizens Advice in North & West Kent extends its telephone Adviceline, to help even more local people get the advice they need for the problems they’re facing.

Citizens Advice in North & West Kent quickly adapted its services to make sure it could support people in Dartford, Gravesham, Swanley, Sevenoaks, Tonbridge & Malling throughout the pandemic.


We have now been able to take this a step further, with the introduction of 2 changes to our Adviceline telephone advice service:

  1. Our local Adviceline is now free to call.  We have a new freephone number, which means that cost should never be a barrier to people contacting us for advice.
  2. We are extending our Adviceline opening hours to 9am-5pm Monday-Friday.


Despite lockdown and current restrictions our trained Advisers are ready to answer questions on everything from debt and money issues, employment and benefits to housing, family and relationship difficulties, immigration and more.


Chief Officer of Citizens Advice North & West Kent, Angela Newey, said:

“We’re delighted that our local Adviceline telephone service is now free to call and open for longer.”

“We have more Advisers than ever answering those first calls for help, but demand remains incredibly high.  Our focus is on answering as many calls as we can and making sure as many local people as possible can access the advice they need during these incredibly challenging times.”

“I am proud of how our volunteers and staff quickly adapted to delivering advice remotely.   Their dedication has meant we’ve been able to continue giving free, independent, confidential and impartial advice at a time when people needed it most.”


If you need advice you can contact Citizens Advice in North & West Kent via:


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